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Support & Guidence

Help & Guidence

if you are having an issue with any part of our service, please read the frequently asked questions below.

Coming From Trigafilms.com

We now have a process for reclaiming your old downloads. Once we have verified the order it will be redistributed in the form of coupons to allow you to redownload the films. Please click here to find out more. Please do not worry! We have all your past purchase details and information. You can click here to request that they are transferred.

Through this transition period and on the rare occasion you may experience this please click here and our friendly tech staff will swiftly assist you.

Account Functions

To reset your password for your Triga Films account please Click here.

To find your purchased and past purchased downloads please click here

On some occasions from either your bank or ours some orders will go to manual office hours processing, once this has been done an email will be sent to advise you that your films are available to download. Please note that the email-invoice with your order ID contained in it we send out to you is to advise that we have received your order only and not to advise that your debit or credit card has been charged for the item.

We are unable to change this for you unfortunately. We recommend that before you change your email address that you note your email address and password as you will still be able to view your movies with these details. All password reminders are sent to the email address that you joined with. Due to customer confidentiality we are unable to send password reminders to alternative email addresses.

Our website uses cookies to remember you, if your cookies are turned off you will not be able to log in, please turn your cookies set to ON in your internet browser settings.

To find out more about managing cookies... click here.

Orders

To find your purchased and past purchased downloads please click here

All are DVD's are sent in plain and secure packaging. 

Our London Address is for mail and correspondence etc only and cannot accept customers.

We like to get your DVD orders to you as fast as possible, UK deliveries please be advised that these take up to 3-7 days but please allow 14-28 days

Cinema

Your Triga Subscription is a Monthly recurring subscription service. Your account will be rebilled every month unless cancelled by you. Our Triga service is optimised to play only on Google Chrome and Safari Mac Web Browsers. Due to security and privacy issues, this service will not work on Internet Explorer or Firefox. Please make sure that you cancel your subscription service, or you will be rebilled until this is done. We recommend that you keep our cancellation emails. Cancellations are only accepted via email from the registered email used to log in via our website services. Subscriptions to Triga membership that are not cancelled or paid on their due date may lock your account.

Yes, it is. We are trying to deliver the best value possible to our customers whilst allowing the continuation of great value productions. This membership level is not going to be available all of the time, but it means that if you own one of these lifetime memberships, you are good to go for the lifetime of Trigafilms.

Casting

Triga Films has been the UK’s leading adult entertainment production house since 1995. We’re always on the hunt for fit blokes, randy lads, geezers, wide boys and prime examples of British beef. If you think you’re man enough to take on Triga, get in touch and show us what you got.

Find out more here:

No

Have a look at our casting page, you can find out all about it here...

General

Please submit a ticket here and include order number if relevant. All model inquiries should be directed here:

 

Thank you.

Newsletter

All of our newsletters have an unsubscribe link in the footer, if, for some reason you don't see this, please, notify us and we will of course remove you manually.

Email Problems

For some reason we and half the internet are having issues with email accounts based at : @hotmail.com, @live.com, @msn.com, @passport.com and @outlook.com or any variant for a specific country domain. With this in mind please have a read of this page which explains how to add us to your 'Safe senders' list.

It is important that you maintain a working email address associated with your account, as per our terms and conditions. Should your email be bounced back to us more than three times, your account will be locked, and access to our services will be limited until your registered account email address is restored.

Please re read our terms and condition for usage of the site

Complaints & Procedures

We take our customer service seriously, if for some reason you have a complaint we will of course investigate to the best of our ability, 

Please read our customer complain policy & procedure here: 

Still having issues?

Send us a mesage below or create a ticket.
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LATEST FILMS

+44 207 566 2199 | [email protected]

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About us

Triga Films is a UK film company specialising in gay adult material. We were early pioneers of chav, scally, "straight lad" and working class gay films, the company started in 1997 with the release of its first film entitled Skinhead, about the British skinhead phenomenon and its links to gay working class culture, or gay skinheads.

Membership

Our website is predominantly a members only website, we offer differant levels of membership.

For more information click here:

To login or register click here:

Special offers

We always have special offers for our members.

For more information click here:

Casting

For information about being in a Trigafilms production.

click here:

Contact Us

310 Kemp House 152-160
City Road
London
EC1V 2NX
+44 207 566 2199
[email protected]